Customer Service
What matters to you, matters to us.
We love hearing from our customers. All questions, comments and feedback are always welcome. They help us to ensure that every Starbucks experience you have is the best it can be.
This section contains some Frequently Asked Questions (FAQs) that we are often asked. If you’re looking for the answer to something, check out the link on the right.
And if you don't find what you need, feel free to contact us. Here are the best ways to reach us.
Support Centre Switchboard
You can call our Support Centre switchboard on 020 8834 5000.
Customer Care
If you would like to tell us about your experience in store, you can complete our short anonymous survey by clicking the following link: http://feedback.starbucks.co.uk.
To receive a response from our customer care team, you can call us on 020 8834 5050 – we’re here to help Monday to Friday 8:00 to 18:00 and Saturday 10:00 to 16:00. Alternatively, you can send us an email to ukinfo@starbucks.com, and we’ll do our best to reply as quickly as possible.
If you would like to contact us by post, please direct your questions and comments to: Customer Care, Starbucks Coffee Company, Building 4 Chiswick Park, 566 Chiswick High Road, London, W4 5YE.
Working for Starbucks
Love coffee, love people? Find out about working for Starbucks here.
Media Enquiries
If you’re a member of the media, you can reach us directly on 020 8834 5164 or email ukpressoffice@starbucks.com.
Reference Requests
If you are a former partner and would like to request an employment reference from Starbucks, please send an email to starbucks.referencing@vsg.co.uk.
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